Saturday, January 20, 2024
By
Web Desk

Internet services 'fully restored' after hours-long countrywide disruption

Technical fault has been rectified and internet services have been fully restored nationwide, says PTA

By
Web Desk
Facebook, TikTok, Twitter, YouTube and Instagram apps are seen on a smartphone in this illustration taken, July 13, 2021. — Reuters
Facebook, TikTok, Twitter, YouTube and Instagram apps are seen on a smartphone in this illustration taken, July 13, 2021. — Reuters

The Pakistan Telecommunication Authority (PTA) Saturday night announced that a "technical fault" in its optic fibre network has been fixed and the internet services fully restored across the country after hours-long disruption.

On its official account on X — formerly known as Twitter, the PTA said: “The recent disruption in internet services was caused by a technical fault, which has been promptly rectified. #Internet services have been fully restored nationwide.”

Earlier in the day, the internet services in most parts of the country faced disruption as users complained about having difficulties in accessing social media platforms on Saturday.

Netizens complained about their inability to connect to social media sites including X — formerly known as Twitter — Instagram, Facebook, TikTok and streaming giant YouTube.

As per downdetector.pk, Google services as well as internet service provider PTCL also faced disruption around 7pm today.

— Down detector
— Down detector

A sharp rise in connection outages on YouTube, X and Facebook was seen in downdetector's graphs.

— Down detector
— Down detector

Users in major cities, including Karachi, Lahore, Islamabad, Rawalpindi, Sargodha, Attock, and Sialkot reported complaints about difficulties in accessing social media sites.

Metrics show a nation-scale disruption to social media platforms across Pakistan, including X, Facebook, Instagram and YouTube, posted NetBlocks, the internet's observatory, on its official X handle.

With the electioneering picking up momentum for the February 8 general elections, users have experienced internet outages multiple times during the recent weeks, according to media reports.

Last week, the internet services and popular social media apps were hit by outages as users almost across the country reported connection errors and disruptions.

As per downdetector.pk, Google services as well as internet service provider PTCL also faced disruption around 5pm on Sunday (January 7).

Similarly, on December 17, 2023, the internet services faced serious disruptions almost across the country.

Users from different parts of the country reported an outage of YouTube, Facebook and X. Karachi, Lahore, Mir Pur Khas, and Rawalpindi were the most affected cities in the country.