WhatsApp rolls out in-app support

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Web Desk
Silhouettes of mobile phone and laptop users are seen next to a screen projection of WhatsApp logo, March 18, 2018. — Reuters/File

  • WhatsApp submits an update through Google Play Beta Programme.
  • The platform has brought the version up to 2.21.7.3.
  • WhatsApp rolls out a feature for "specific beta testers".


WhatsApp has submitted an update for Android users through the Google Play Beta Program, WABetaInfo reported, bringing the version up to 2.21.7.3.

The Facebook-owned platform has also rolled out an in-app support feature for "specific beta testers" — only a few people have the feature enabled.

"If you want to verify if the feature is enabled for you, just check WhatsApp Settings > Help > Contact Us. If you see something similar, it means you can start to use the new feature," said WABetainfo.

Once the user initiates a chat thread, WhatsApp will respond in a group chat:

However, according to WABetaInfo, if the feature is not enabled for some users, then they should not worry as more activations will follow later.