Google reacts to 'Gmail sunset' buzz after viral X post

X post featured a screenshot of an email titled 'Google is sunsetting Gmail,' causing panic among netizens

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Web Desk
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Google apps are shown on an Apple iPhone 5 in this photo illustration in Encinitas, California, April 16, 2013. —Reuters
Google apps are shown on an Apple iPhone 5 in this photo illustration in Encinitas, California, April 16, 2013. —Reuters

Recent concerns about Gmail's alleged closure circulated widely when a viral post on X suggested that the popular email service was "coming to a close," Wio News reported. 

The post featured a screenshot of an email titled 'Google is sunsetting Gmail,' causing panic among netizens who feared the imminent end of the widely used communication platform.

The purported message from Google in the screenshot read, "After years of connecting millions worldwide, enabling seamless communication, and fostering countless connections, the journey of Gmail is coming to a close. As of August 1, 2024, Gmail will officially be sunsetted, marking the end of its service." 

This statement fueled apprehensions that Gmail would cease to support sending, receiving, or storing emails.

The post gained significant traction, amassing over 4 million views by Thursday evening. However, scepticism arose among some users who questioned the authenticity of the screenshot, with one expressing confusion about its legitimacy.

Responding swiftly to quell the rumours, Google clarified on its official Gmail X account that "Gmail is here to stay." The company reassured users that the viral post was a hoax and affirmed that Gmail would continue its service uninterrupted. 

Additionally, Google highlighted a recent update to Gmail's default view in January 2024, shifting from 'basic HTML' to a more vibrant interface, emphasising that this was the only change made to the platform.

In light of Google's response, the speculations surrounding the supposed Gmail shutdown have been debunked, underscoring the importance of verifying information before spreading alarm among users.