Sunday Nov 21, 2021
If you are a WhatsApp Desktop user and have found it impossible to use the messaging app recently, you should uninstall and reinstall WhatsApp Desktop to fix the problem.
The issue started because of a glitch which surfaced after the recent multi-device update, WABetaInfo informed on Twitter.
WABetaInfo is an independent portal that keeps tabs on the developments of the Meta-owned messaging application. "This is due to a server-side update to improve multi-device and security notifications when a device list is updated," the website said.
"You can back up your chat history and reinstall WhatsApp to test if it works now."
WABetaInfo further said WhatsApp has released a new Universal Windows Platform app. Some users are experiencing issues when scrolling a conversation and the problem may be caused by the AMD processor a user must be using. "But it might be a coincidence," it added.
Some features on the Universal Windows Platform app are still missing, like status updates, archived chats, stickers and dark mode, the website said, adding that the company is already working on it.