WhatsApp restored after facing disruption worldwide

Majority of users reported issues accessing app's web version amid global outage

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Web Desk
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Silhouettes of laptop and mobile device users are seen next to a screen projection of Whatsapp logo in this picture illustration taken March 28, 2018. — Reuters
Silhouettes of laptop and mobile device users are seen next to a screen projection of Whatsapp logo in this picture illustration taken March 28, 2018. — Reuters

WhatsApp services were restored after a major global outage that disrupted messaging for millions of users across multiple countries.

Earlier, the disruption left millions unable to send or receive messages.

Graph shows WhatsApp outages end after global disruptions. — Downdetector.com
Graph shows WhatsApp outages end after global disruptions. — Downdetector.com
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According to Downdetector, which tracks service disruptions, the first reports emerged shortly around 7pm in Pakistan, with the number of complaints sharply increasing within an hour.

Users from several countries — including the UK, Pakistan, Brazil, Peru, Costa Rica, Italy, and the United States — reported that chats failed to load and messages were not being delivered.

The problem affected both mobile and web versions of the app.

— Downdetector
— Downdetector

In Pakistan, the outage peaked around 8pm with over a hundred reports of connection failures, while thousands of similar complaints were logged globally.

Downdetector's data indicated that more than 80% of the reported issues related to WhatsApp Web, suggesting users were unable to connect through browsers, Mirror UK reported.

Meta, the parent company of WhatsApp, has yet to comment on the cause of the disruption or provide a timeline for service restoration.

The platform has over three billion monthly active users worldwide.

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